Privacy Policy
Your privacy is important to us
PRIVACY POLICY
Effective Date: May 12, 2026
At Nexus Care Hub, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when communicating with you through phone calls, SMS/text messaging, and related services.
a.) Personal Information Collected from Clients
We may collect personal information from clients including, but not limited to:
- Full name
- Phone number
- Email address
- Mailing address
- Vehicle or service-related information
- Communication preferences
- Any information voluntarily provided through phone calls, text messages, email, or online forms
b.) Purpose for Collecting Personal Information
The personal information collected may be used for the following purposes:
- Responding to customer inquiries
- Providing requested services
- Sending appointment reminders or service updates
- Communicating regarding titles, plates, registrations, or related business services
- Sending informational text messages
- Maintaining internal business records
- Improving customer service and communication
c.) Sharing of Customers Information
Customer information is kept confidential and is not sold or shared with third parties for marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may disclose information only when required by law or necessary to provide requested services.
d.) Messaging Terms and Conditions
You consent to receive informational text message responses in relation to your initial communication.
- Message frequency varies.
- Message and data rates may apply.
- You may opt out of receiving SMS/text messages at any time by replying STOP.
- For assistance, reply HELP.
- You may also contact us at nexuscare18@gmail.com for support or opt-out requests.
We reserve the right to update this Privacy Policy at any time. Any changes will be posted with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
